Pricing

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Sole Agent

$ 365* / Year
  • Single Agent
  • 11 Subjects

    1. ACCC & ASIC Debt Collection Guidelines

    2. Consumer Vulnerability

    3. National Credit Code

    4. Dispute Resolution & Hardship

    5. The Privacy Act & APPs

    6. AML/CTF Rules

    7. Modern Slavery Act

    8. Hardship

    7. Best Practice

    8. Mercantile Agents Practices

    9. Banking Code of Practice (supplementary module)

    Cyber Security - overview subject

    Corporate Governance & Ethics - overview subject
  • Coaching Fair use applies.
  • Training register listings We publish your attendance records on your client’s training registers.
  • Open-book Reference based learning model (open-book), means you may have your course book open when answering test questions.
  • Compliance badge For use on your website or email signature.
  • Audio feedback One-on-one feedback to your long answer test questions.
  • Industry recognised
  • Content updated regularly
  • Learn at your own pace
  • Free complaint support Fair use applies.
  • Annual reminders Training certificate expiry reminders are sent 30 days before certificate expiration.

*Price is per enrolment. 

Already have an account?

Select ‘Start My Training’ to enrol online.

New members – Register Now!

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Small Team

$ 315* / Year
  • Small Agency/Couple Team
  • 11 Subjects

    1. ACCC & ASIC Debt Collection Guidelines

    2. Consumer Vulnerability

    3. National Credit Code

    4. Dispute Resolution & Hardship

    5. The Privacy Act & APPs

    6. AML/CTF Rules

    7. Modern Slavery Act

    8. Hardship

    7. Best Practice

    8. Mercantile Agents Practices

    9. Banking Code of Practice (supplementary module)

    Cyber Security - overview subject

    Corporate Governance & Ethics - overview subject
  • Coaching Fair use applies.
  • Training register listings We publish your attendance records on your client’s training registers.
  • Open-book Reference based learning model (open-book), means you may have your course book open when answering test questions.
  • Compliance badge For use on your website or email signature.
  • Audio feedback We provide you with a one-on-one To your long answer test questions.
  • Industry recognised
  • Content updated regularly
  • Learn at your own pace
  • Free complaint support Fair use applies.
  • Annual reminders Training certificate expiry reminders are sent 30 days before certificate expiration.

*Price is per enrolment.

Already have an account?

Select ‘Start My Training’ to enrol online.

New members – Register Now!

Register Now!
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Corporate Agency

$ 299* / Year
  • Larger Mercantile Agencies
  • Credit Providers
  • Live training register View your agents' and staffs' compliance, attendance and grades status on your dedicated online training register.
  • Compliance Manager Support
  • Audit preparation support
  • Free complaint support Fair use applies.
  • 11 Subjects

    1. ACCC & ASIC Debt Collection Guidelines

    2. Consumer Vulnerability

    3. National Credit Code

    4. Dispute Resolution & Hardship

    5. The Privacy Act & APPs

    6. AML/CTF Rules

    7. Modern Slavery Act

    8. Hardship

    7. Best Practice

    8. Mercantile Agents Practices

    9. Banking Code of Practice (supplementary module)

    Cyber Security - overview subject

    Corporate Governance & Ethics - overview subject
  • Coaching Fair use applies.
  • Open-book Reference based learning model (open-book), means you may have your course book open when answering test questions.
  • Compliance badge For use on your website or email signature.
  • Audio feedback We provide you with a one-on-one To your long answer test questions.
  • Industry recognised
  • Content updated regularly
  • Learn at your own pace
  • Annual reminders We send training certificate expiry reminders to students 30 days before certificate expiration.

*Price is per enrolment

Contracting agents are encouraged to fund their training.

Get in touch!

Existing Members

Enrol My Team

3 easy steps

we do the rest

  • 1. Agent Memo
  • 2. Student Letters
  • 3. Bulk Enrol Form

Agent, Sub-agent & Agent Assistant Introduction Memo.

Adjust to suit - email to students & include their contact details in step 3.

Student Memo

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Student welcome letters.

Fill in blanks - Email to student - Cc: Us.

Student Funded

Agency Funded

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Student Enrolment Form

Fill in cells - Email Us - We do the rest!

Bulk Enrolment Form

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Compliance & Training Managers Portal

Training Registers

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Training registers are live and updated each time we publish a grade or make a follow-up entry.
My Training Register

Enrol My Team

3 Easy Steps

Quick Reference Guide

We recommend that sub-contracting agents fund their training as part of their commitment to self-compliance.

Regional agents contracting to multiple agencies benefit from completing one annual industry-recognised course.

Confirm with principal-agent if they have any sub-agents or operational office assistants also requiring training.

Consider audit, SLA and ASIC Regulatory Guide 206 risk exposure.

Regularly log in to your live training register and keep an eye on expiring or expired training certificates.​​

We send reminder notices to students on your behalf in the month leading up to certificate expiry.

For more on who should complete annual compliance training, take a look inside the Your Role page. Why do mercantile agents and their assistants need to be trained every year?