Whether you're a debt collector, repossession agent, process server, or a compliance manager overseeing CPD for your team, our nationally recognised training supports professional development across the mercantile industry.

Our core CRAG–MAP training program is designed for debt collectors and field agents, covering key compliance areas, including the National Consumer Credit Code, the Privacy Act, ASIC guidelines, Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF), and Modern Slavery obligations. The course supports compliance with ASIC Regulatory Guide 206 and is delivered through structured, open-book assessments, with audio feedback included in the CRAG–MAP field agent course.

Our National Process Server Training (NPST), developed in collaboration with the Institute of Mercantile Agents (IMA), is tailored specifically for process servers and focuses on service of process, court requirements, and real-world procedural application. This course is available exclusively to IMA members and is structured to support professional standards within the process serving sector.

Pricing is structured to support individual professionals, small teams, and national organisations, with flexible enrolment options, fair-use support, and CPD certification issued on completion.