Whether you're a debt collector, repossession agent, process server, or a compliance manager overseeing CPD for your team, Beebox Training provides specialist industry training and annual CPD options for mercantile agents, collections staff and process servers.

Our core CRAG–MAP training program is designed for debt collectors and field agents, covering key compliance areas, including the National Consumer Credit Code, the Privacy Act, ASIC guidelines, Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF), and Modern Slavery obligations. The course supports compliance with ASIC Regulatory Guide 206 and is delivered through structured, open-book assessments, with audio feedback included in the CRAG–MAP field agent course.

Our National Process Server Training (NPST), developed in collaboration with the Institute of Mercantile Agents (IMA), is tailored specifically for process servers and focuses on service of process, court requirements, and real-world procedural application.

National Process Server Training (NPST) is available to IMA members, employees of IMA member corporations and non-members. The applicable fee depends on membership status. This course is structured to support professional standards within the process serving sector.

Pricing is structured to support individual professionals, small teams, and national organisations, with flexible enrolment options, fair-use support, and CPD certification issued on completion.